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I can't get on the Internet, check email or send pics or anything while i'm on a phone call on my device.

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I can't get on the Internet, check email or send pics or anything while i'm on a phone call on my device.

I can't get on the internet check email or send pics or anything while i'm on a phone call on my device

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Re: I can't get on the Internet, check email or send pics or anything while i'm on a phone call on my device.

Moved to CS Forum.

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Re: I can't get on the Internet, check email or send pics or anything while i'm on a phone call on my device.

Hello wmcaicedo,

Currently the devices that have a single-radio, do not have the capability to use data on the network while on a voice call, because of this reason this feature is not supported.

A single radio better supports the new Sprint LTE Plus network, and preserves device battery life however, simultaneous Voice and Data on a phone is available when connected to Wi-Fi.

We apologize for any inconvenience this could cause you.

If you have any other questions or concerns, please post them here.

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.
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