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IPHONE 5 SHIPPING

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Journeyman

IPHONE 5 SHIPPING

I had pre order my iphone 5 on 9/16 and yet have recieved an tracking number why is it taking so long to get a tracking number and to ship if i pre order a phone?????????

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Wizard

Re: IPHONE 5 SHIPPING

Hello dezaraemartin,

What model iPhone did you order (16 or 32 GB) and what was the preorder date? Also, please feel free to PM me your phone number and I can look up the order for more details.

Thank you,

-Chris

Sprint Social Care & Support

Journeyman

Re: IPHONE 5 SHIPPING

Unfortunately, even with preorder these particular devices went on back order, almost instantly, There is always only so much inventory on preorder, if you go to sprint.com/myorder  - put your order number in, it will adv you the estimated time that your order should be shipped, due to it possibly being on back order. Again unfortunately sprint is currently waiting on more inventory, from apple so they can get these orders out as soon as possible.

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