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Is it too late to port my number?

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Journeyman

Is it too late to port my number?

I purchased new phones on Amazon (and applied for new service) today. During the order process, it asked If I wanted to keep my current number or get a new one. I clicked to keep my number, but it would not let me enter the number or continue with my order. I had to click the new number option to continue the order process.

I was hoping to address the issue when I activate the phones, but I just got an email with the new phone numbers. Does anyone know if I can still port my number?

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3 REPLIES 3

Re: Is it too late to port my number?

Yes, you will be able to port your numbers over. I would wait to get your phones in and all you have to do is call Customer service by dialing *2 on your cell phone or dialing 1-888-211-4727 and have them start the process.

Ray

Journeyman

Re: Is it too late to port my number?

Thank you, Ray.  I eagerly await the delivery of my first smartphone ! 

Wizard

Re: Is it too late to port my number?

I would highly suggest calling the 888 number from a landline, since you will have to do some provisioning on your new phone to assign the number to it. You can't do that while you are talking on it!

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