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MY BILL IS WRONG

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Journeyman

MY BILL IS WRONG

I recently upgraded 2 phones on the account and changed the plan that I am on. The money that was payed to payoff the phones was put towards the bill and my payment for the bill was put towards the phones. This needs to be corrected cause the system shows that I didn't pay last months bill. I have never missed a payment for my account. This needs to be fixed.

1 REPLY 1
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Sprint Employee

Good morning belaham.

Thanks you for bringing this to our attention. Give us the opportunity to review your account. We sent you a Private Message, please reply to it at your earliest convenience.


Juan
Sprint Social Care
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