Since Thursday, January 24. 2013. I have been having issues with texting. It started with me getting an error message 2112. When I called *2, I was told that there was a server issue and that someone would get back to me the following day. The next day I was called and informed that the problem was not resolved but someone would call me the following day. That same day I started getting error 67. When I called *2 on Saturday, I was told to check my MSN and MSID to make sure they were correct. I checked both and they were correct. Today, when I check status on my phone (Galaxy SIII), it shows mobile network status as "disconnected." This is extremely frustrating because at this point, unless I am connected to Wifi, I cannot access the internet. So at this point, I cannot access the internet without Wifi and I cannot send or receive text messages. My zip is 15218. Other friends and family who are Sprint customers are not having issues. Also, when I try updating the PRL and profile (with Wifi off), I get an error "code 600." When I do the same thing with Wifi on, I get a message that both have been updated. THIS IS EXTREMELY FRUSTRATING.
Thank you for your post and I apologize about the delay in timing is has took to get back to you on this matter. I do want to take a look into this; can you please PM me your account name, number, pin or answer to security question so I can take a look into your account to see if anything has gone wrong with it?
Looking forward to getting this resolved for you!
Denver Social Care Team
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