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New phone


New phone

I recently bought a new phone at the Sprint store in Lawrence,KS. I was told there would be an activation fee for the phone. In the past I've not been charged when I've gotten a different phone. Why am I being charged this time?


Re: New phone

In the past the activation fee was waived often on the service.  That is not longer happening and the fee is charged an all activations  unless there is a promo waiving it    We had one this summer  where if you purchased your device from the web  the fee was waived.  This promo is no longer running

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