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No service during the last 5 hours

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Patron Rei
Patron

No service during the last 5 hours

We haven't had any service during the last 5 hours on April 5th 2011.

Location: El Paso, TX . 79902

Device  : HTC Evo 4G.

No calls, txt  messaging, no internet service. What is the problem with the network? When will it be solved?

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3 REPLIES 3
Journeyman

Re: No service during the last 5 hours

I'm having the same problems too. I was wondering if it was just my phone or it was happening to someone else too. My phone is stuck on 5:06. its barely 3:30. Its been like that since 12 for me. OH! for a minute my phone a tad bit of signal but now its gone again. I would like a little bit more info from Sprints part. I understand things happen but it doesn't mean they cant inform us of whats going on.

Patron Rei
Patron

No service during the last 5 hours

It is finally working. One thing I did was to turn on the 4G network, and then turn it off.

This might be related, but minutes after that it started working again.

Wizard

No service during the last 5 hours

@marueda
What area are you in?  What's your zip?  We can check to see if we are working on the network in your area.  Also, have you tried power cycling your phone? (take the battery out for about 30 seconds, then try again).  That sometimes resolves any issues that you may be experiencing.

Thanks

SprintCares

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