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Password security issue

Journeyman

Password security issue

Your rules for an online password are too tedious and not always accepted when followed to the letter.  This results in multiple frustrated attempts to get it to work.  This security effort is harder than most online bank accounts!  If you insist on the tight rules, make them more clear.  For example, ONLY one number, ONLY one Capital letter, etc.  And for heaven's sake make your program accept the input that matches the rules you lay down.  

Second beef:  why the constant prompts to reset a VERY strong password?  Your rules don't play well with password managers such as LastPass, causing frequent customer frustration.

2 REPLIES 2
Sprint Social Care S.M.A.R.T. Agent

Re: Password security issue

I hear you Agent-88! I'll pass this information a long. Thanks for the input. 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: Password security issue

You are absolutely correct.  Stupid, confusing rules and requiring password changes.  This is a combination of IT Paranoia and poor instructions.  It should be fixed.

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