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Receiving 901-6 text when I get a VM or delete VM's | No visual VM

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Journeyman

Receiving 901-6 text when I get a VM or delete VM's | No visual VM

I've been receiving this 901-6 message for 2+ years and since getting the 7 I just want to get rid of it. I have no access to visual voicemail- when I click the VM icon it calls my voicemail. I have already taken it to a Sprint tech support store an they were unable to fix the problem. I had a 5c before my 7 and before that I had a 4. Any assistance would be appreciated. I have already:

-Reset network settings

-Turned phone off for 5+ minutes

-Had a friend leave me a VM, no fix

-soft reset

etc.

1 REPLY 1
GrandMaster

Re: Receiving 901-6 text when I get a VM or delete VM's | No visual VM

have the techs reset your voicemail by chance? this issue has chased you through multiple phones?

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