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Receiving Texts in Double/Triplicate


Receiving Texts in Double/Triplicate

I figured this would be the best place to bring it up. I recently bought a Galaxy S3. Since I have owned the phone for about two weeks or so now I keep receiving texts in double/triplicate. It's not every single messages and it only happens a few times a day but as you can imagine it would start. I did some reading around the forums,and  I don't have Google Voice so that's not the problem. I'm looking for anything else that could be helpful.

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Re: Receiving Texts in Double/Triplicate

Thanks for posting. Can I have your perform an update profile to your device to see if that will fix the issue? To do so please see below:

  1. On device, press Home button.
  2. Tap Menu.
  3. Tap Settings.
  4. Scroll up and tap System Update.
  5. Tap Update Profile.
  6. The Network is preparing your services. Please wait is displayed.
    • When the update is completed, you are returned to the System Updates screen.
  7. Press Home to return to Home screen.  

Let us know if this helps?

Morris L.

Sprint Social Media Care


Re: Receiving Texts in Double/Triplicate

Sorry for the delay in my response. It did not help. Some messages are coming quadrupled now.

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