Roaming in "coverage areas" with outrageous fees...after 11 yrs with Sprint, does anyone else have this problem????
After having Sprint service for 11 years, I am now cancelling my service. Thank God Im not under a contract!! My last bill, I was charged $251.55 for "roaming charges" that took place in the "coverage areas" I was charged $.45 a minute for EVERYTIME I used my phone. After talking to SIX different people, (some supervisors some reps) ALL have told me that I OWE this $ even tho SPRINTS towers were not functioning properly. I'm VERY, HIGHLY upset that now I have to be sent to collections for $ that I never owed in the forst place. Has anyone else had this happen? They say that they will ONLY credit $100 to my bill...yet they charged me $251, due to THEIR mistake!!!