I have been having problems with my phone and took it to a sprint store. They fix one of the problems, but not the rest of them. The phone won't stay charged. They sold me a charger for $35.00 and that was it. Yesterday I went to radio shack to buy me a new phone and one of the sale clerk looked at it and told me that all I need was a new battery and a lighter charger. My question is, Why didn't the people at your sprint store not no this? If the store is there to help they didn't do it. They just charge me some money for something that didnt work. I have been with sprint for a long time and I don't want to change. If you can't go to the sprint stores for help , where are you suppose to go?