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Tired of getting a passcode

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Journeyman

Tired of getting a passcode

I try to sign on to Sprint.com and everytime it sends a one time pass code to my email that I have to go retrieve and paste in before it will go any further.  Is this going to happen every time I sign on?

1 ACCEPTED SOLUTION
1 REPLY 1
Community Manager

Re: Tired of getting a passcode

 You indeed may be asked to receive and submit a code before performing a number of activities on Sprint.com or when ordering a phone through Telesales.  This is part of a 2 factor authentication system we've instituted in order to help protect our customers from account fraud.

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


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