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Unable to swap/activate new iPhone 7

Journeyman

Unable to swap/activate new iPhone 7

Switching from my old iPhone 6 attempting to use the sprint.com/activate page and receive the error "We're sorry. This device cannot be swapped to at this time. Please pick another device."

Can't seem to get ahold of anyone via chat.

Any ideas?

1 REPLY 1
Sprint Social Care

Re: Unable to swap/activate new iPhone 7

drue81

We can help you out with that. Please check your inbox, I just sent you a private message.

To access to your private messages, click on your name or avatar. This will take you into your profile. Once in there you will see the private message notification. If you're posting from a phone/mobile device, once on this site and logged in, go into your browsers settings and change it to full site mode/desktop mode. Once the site changes, follow the steps above.

Jeffrey

Sprint Social Care


Jeffrey
Sprint Social Care
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