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Unable to use phone after activation

Journeyman

Unable to use phone after activation

Need help with the my phone. Samsaung Rant.  I activated it and could not follow the rest of the directions given to me due to lost of internet.  If possible could I get those directions again.

3 REPLIES 3
Master

Re: Unable to use phone after activation

Not sure exactly what remains to be done on the device. Can you make and receive calls? Can you go to the internet? What steps of activation had you completed prior to loss of internet connection ? If you are unabel to make calls the device needs to be programed. This can be done using the following steps

  • Click Menu.
  • Select Settings.
  • Select More.
  • Select Data.
  • Select Update Data Profile.
  • Inform the Customer: the device will display the following message for approximately two minutes while programming is in progress:
  • The Network is preparing your services, Please wait.
  • May have to power-cycle the device after programming is complete to clear any HTTP errors.
Journeyman

Unable to use phone after activation

Thank you... Works Now... ..

Master

Unable to use phone after activation

glad we could reslove the issue

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