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Upgrade eligibility after paying off installment plan

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Journeyman

Upgrade eligibility after paying off installment plan

Just paid off my installment plan.  When will my upgrade eligibility update?  I was under the impression that I could upgrade any time after I paid this off.

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Sprint Employee

nikred513

Thanks for contacting us! Please know that once the Installment Agreement balance is paid in full it may take up to 5 days for eligibility to reset.

If you need further assistance, feel free to let us know.

Ciara

Sprint Social Care


Ciara
Sprint Social Care

View solution in original post

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Highlighted
Sprint Employee

nikred513

Thanks for contacting us! Please know that once the Installment Agreement balance is paid in full it may take up to 5 days for eligibility to reset.

If you need further assistance, feel free to let us know.

Ciara

Sprint Social Care


Ciara
Sprint Social Care

View solution in original post

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