Just wondering how much it is to have a cracked glass screen fixed? With out insurance? What would it cost if I had insurance?
Without insurance they will not repair it for any cost, With insurance you have file through Asurion and pay a deductible, the price would be determined on which device you have.
I'm here for you, our stores are always helpful. Have you been to a Sprint Repair Center? I can check in to a few things, only if you'd like. Let me know.
Sprint Social Care
Yeah you have to go through insurance/ I have a Kyocera smartphone and it dropped and screnn cracked, I pay 8.00 a month for insurance, and then on top have to pay 100 deductable. this happened a few months back, now it will only charge once in awhile and I was told something wriong with port. was told by sprint they wont fix port because screen is cracked and they might make worse
Thank you for providing this detailed experience and we understand the frustration. This is accurate information our repair centers are unable to perform repairs on devices with any physical, liquid and/or corrosion damage. This could cause more severe issues and it is also against the manufacturer warranty which is what we base our repair processes on. We would recommend filing a claim with Asurion directly to obtain a replacement. Please be advised you can only file a claim within 60 days of the incident. You can file a claim here http://phoneclaim.com/sprint
Sprint Social Care Team