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iPad 9.7 promo

Journeyman

iPad 9.7 promo

I have a complaint about the iPad 9.17 promo that is advertised on the website that wont show up at checkout. If someone could get back to me to see what is up.

9 REPLIES 9
Wizard

Re: iPad 9.7 promo

Hello @cdgonzalez05,

 

I would suggest you to speak with our sales team to receive assistance with said offer. They're available through the Sprint chat on our website (https://sprint.co/2pr2s7s). Hope you find this info useful.


Joel
Sprint Social Care
Journeyman

Re: iPad 9.7 promo

I did twice and they keep telling me that they do not see it, that the promo is for the LG tablet but it does not say that. I even took a picture of it but you can't send a picture on the chat.

Wizard

Re: iPad 9.7 promo

@cdgonzalez05,

 

Would you mind posting the screenshot of the offer? Let us see what promotion you're referring too.


Joel
Sprint Social Care
Journeyman

Re: iPad 9.7 promo

0BBFF698-F395-4ED9-A489-9549E83BFC7A.jpeg

0BBFF698-F395-4ED9-A489-9549E83BFC7A.jpeg

 

Wizard

Re: iPad 9.7 promo

At the moment, the pricing that we have listed for the iPad 9.7 is currently $15 (After a credit of $4.17). We're currently researching the details on the offer you showed us to confirm if it was an error of the website or an authentic offer.


Joel
Sprint Social Care
Journeyman

Re: iPad 9.7 promo

Ok. Thank you but either way it should be honored. 

Highlighted
Journeyman

Re: iPad 9.7 promo

@cdgonzalez05,

 

We were unable to find the promotion you've mentioned us. However, you can click on this link https://sprint.co/2qIUl5H to check on our all available offers for tablets.

Journeyman

Re: iPad 9.7 promo

So if you are not going to honor what I have sent because clearly it states a promotion for the iPad 9.7 which was on the website for weeks but since then has been taken down I want a phone number and email address to the corporate office. I have a picture to prove it and still nothing is being done for me. Thanks.

Sprint Social Care

Re: iPad 9.7 promo

We would like to take a closer look into this. Please check your inbox and reply to the private message I just sent you.


Jeffrey
Sprint Social Care
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