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iphone 5 searching for service and can't make calls

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Journeyman

iphone 5 searching for service and can't make calls

I don't know what happened but a couple of hours ago my iphone just started searching for service and hasn't stopped searching. I also cannot make calls; the button just won't work. I can still recieve some text because I am connected to my wifi at home but no service. Please help.

1 REPLY 1
Wizard

Re: iphone 5 searching for service and can't make calls

Yikes, that's not good voice services aren't working.  You mentioned the "button" won't work, is this regarding the home key or the Call button?  I'd first try a Hard Boot by pressing and holding down the Power & Home key at the same time until phone reboots.  If you still have difficulties, provide cross streets and a zipcode, I'll take a look the area.

Thanks

*Darryl

Sprint Social Care

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