fix the issues you guys are having in the zip code 92104. i have to drive to bad part of the neighborhood just to use my phone; why you guys even put a tower there. we been having earthquakes here for the past few days and i have without a phone. i get no data service, no text messages and no calls. why am i paying for something that i am not able to use???? your customer service over the phone is non-existant. i mean, i been left on hold for 20+ mins at a time only to have just hang up on me. on three seperate occasions i have been actually hung up on by your reps. i feel like 27+ calls to the same company over the same issue is not acceptable. i will get in contact with my states BBB. thats all.