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my new phone will not make or recieve calls or text messages. i neep help now

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my new phone will not make or recieve calls or text messages. i neep help now

my phone wont call out or recieve calls. i also cant recieve or send text messages. i need the number to customer service so i can call from another phone

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Journeyman

Re: my new phone will not make or recieve calls or text messages. i neep help now

I can only assume this started when the New Year hit. My phone has been doing the same thing since 12:01. I'm assuming that either Sprint is updating their network, or someone hit the wrong button, flipped the wrong switch, spilled coffee on some computers, or their network just crashed completely. I haven't been able to contact customer service, but my assumption is that they'll be back up soon, or at least I'd hope so. Otherwise, there's gonna be a lot of very unhappy customers.

Journeyman

Re: my new phone will not make or recieve calls or text messages. i neep help now

having same problem only have cell phone so cant call customer service

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