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replacement phone is missing old features

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Journeyman

replacement phone is missing old features

I just used my insurance plan to replace my Blackberry Curve 8330 with an identical phone. I had my contact transferred over at a Sprint store and now that I am on the road with it, I'm realizing I'm missing tons of contacts! Also, I'm not getting my email and I have no internet browser  available in my applications, so I can't even send myself those items I'm missing.  HELP!

2 REPLIES 2
Journeyman

Re: replacement phone is missing old features

Sounds like their could have been a provisioning problem  If you  go to  manage connections  > Mobile network options  then hit the menu button it should say either (start provisioning  Or update profile ) try doing this  if that fails to work then try contacting tech support. as for email it  could be possible that you need to Update ur pin in BIS( bB internet server)

Journeyman

Re: replacement phone is missing old features

if the browser icon is missing you may need to perform "register now"- options>advanced>host routing table>(press menu) press register now.

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