Sprint allowed my drug addict daughter to make changes to my account. She had them drop a phone and make changes to my security settings so I would not be notified of the changes. She even told them she did not have the pin number. One of the sprint reps left me on hold for an hour and anotherv hung up on me, because I wanted to know who was going to pay for the early termination of the contract. I personally think it should be the moran that allow her access to my account. So today, I get a paper stating that the phone had been put back in service...here is the catch...they made the contract effective 2 years from the day I called them when it would have been up in Dec 2012. Seriously?