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Airave receive-send text / receive call issues.

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Journeyman

Re: Airave receive-send text / receive call issues.

Well said.  Simply responding to this to bump it back up the discussion board.  I've read more posts than I care to, many simply looking for a straight answer versus the seeming 'spin' we get from Customer Service.  What I struggle with is trying to understand why Sprint continues to foster this type of method for dealing with issues with the Airave?  I for one, would appreciate so much more a straight answer acknowledging the issue(s) and that there isn't a solution right now.  I fully understand that every customer may have their own unique problem which a blanket statement wouldn't cover.  But simply take a look at this board and there are plenty of recurring and common issues.  Just lay it out there and take your lumps - It's got to be better than getting crushed in boards like this on a daily basis from a company goodwill perspective. 

Disclosures - Current 2.5 'user' with send/receive text issues and calls that more often than not go straight to VM.  10+years as a Sprint customer

Journeyman

Re: Airave receive-send text / receive call issues.

I saw the suggestion to reset/restart the Airave (by pressing the tiny button on the device). Totally works! I recently hooked up the Airave and my 4s would not send texts (although I received them without an issue).  I was annoyed as hell by that.  But the fix was easy enough. Reset the device!! 

Hope it works for you.

Wizard

Re: Airave receive-send text / receive call issues.

MckenzieLa

Thanks for the update. Glad that resetting your Airave did the trick! This may help many others here on the Sprint Community.

Ruth E

Social Care Team

Journeyman

Re: Airave receive-send text / receive call issues.

did you ever find a solution to this issue? i have the same problem. Sprint has no clue and they deny that the airave is the problem.

Journeyman

Re: Airave receive-send text / receive call issues.

Hello Feathertree,

I'm sorry to hear that you are having issues. Have you tried to powercycle the Airave and your device? Thank you. *Paida

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