We requested and were given an Airave system a year ago, but couldn't get it to work; Sprint still shows it as working even thought it never connected. A month or so ago a Sprint tech informed me that it doesn't work in our area. Does anyone know when/if it will ever work for us here in Hurricane, WV?
I can help with this question. The best way to determine if an Airave will work in your area is to check the coverage at www.sprint.com/airave. It requires a full address to check the coverage so I am not able to check for you.
Sprint Social Care Team
I already knew that it's not working here [I used your link to make sure, and we can't use Airave]. It took us over a dozen hours on the phone disconnecting, reconnecting, and resetting it over and over, before an associate at our local store told us that they don't work in our area. I was wondering if there's a timeline for getting service in western West Virginia. Thanks!
I understand how frustrating that is. Unfortunately we do not determin Airave coverage. I would suggest reaching out to Airave regarding adding coverage in western West Virginia.