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Unable to restrict numbers

Journeyman

Unable to restrict numbers

Sprint support has told me that they are waiting on airvana to issue a firmware update to fix this.

I've been waiting for over a year for this issue to be resolved. Will it ever be resolved?

My Airvana is all but useless. I have to reboot it once a day. Once I move out of coverage - good luck!

Instantly other cell phones lock onto it and I'm left with my horrible coverage.

Will this ever get fixed or should I look into an alternate provider? The AT&T device sitting 10 feet away from me has no such issues....why does sprint's unit?

4 REPLIES
Master

Re: Unable to restrict numbers

If you go to My Preferences - then on the top right hand column - I Want To ..Manage my AIRAVE do you get this popup screen?

1 airave restrict.JPG

Larry ~ OKIESTRO

Highlighted
Journeyman

Re: Unable to restrict numbers

Yes. Any changes made there do absolutely nothing. I have verified this myself and support has confirmed this on multiple occasions.

Master

Re: Unable to restrict numbers

Have you entered in your number - to allow only your number and block all others?

Larry

Journeyman

Re: Unable to restrict numbers

Of course. I'm not sure what else I could possibly do with those two options...

As I also said, numerous Sprint reps have confirmed that while that page exists it does not actually do anything

EDIT: Also...see this:http://community.sprint.com/baw/thread/67087