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Android OS


Disclaimer: This is directly from Android Central.  They have a *great* series of articles on getting started with your Android phone and getting the most out of your Android phone.  I encourage you to check out their Android Tips and Android 101 series.  I'm featuring this one because I've had to show several folks how to do this in the past couple of weeks.

In the most recent version of the gmail app, the options to reply all and forward e-mails are somewhat hidden. You've got top-level access to replay to the original sender, but to reply to everyone in the e-mail, or to forward the e-mail, you'll need to first hit the little triangle button beside the 'reply' icon.  Then you'll have options to reply all or forward.

Original article at Android Central


Halcyoncmdr, one of our Sprint team and a retail store rep, has put together a great roundup on Task Killers on Android.  This isn't your mommys Windows phone anymore!  We're running Unix here with powerful process management.  Great quote:

TL;DR (too long; didn't read) - Don't use a task killer on Android just because someone told you to. Manage your app update intervals. Turn off GPS, WiFi, Bluetooth, and 4G when not in use. Avoid instant messaging applications like AIM, MSN, Yahoo and Google Talk.

Go on - read it, you know you want to!


As many of you are aware, when you update the software on your Android phone, it wipes out your phone.  Most of that is pretty easy to recover - Google contacts sync right back up, apps you've bought just get re-downloaded from the Marketplace.  But some things (local settings, messages, more) aren't backed up to the cloud -- and those can be backed up using some third party software!

Forum user nicholaaaas provided a great list to get us started:

The Android Community forum offers this insightful discussion on various back up options:

Sprite Backup offersto back up your contacts, settings, custom screens, call logs, SMS messages and more to your local computer, Dropbox or other online sync solutions:

Handy Backup offers a similar solution to your local PC:

More options are covered in the Backup Howto blog post:

There's lot more options for backing up your Android handset before an upgrade, exchange up software update, these are just a few we've found helpful.  Thanks, nicholaaaas!



If you're like most people, you'll change your passwords fairly regularly.  Very good idea!  But when you change your Gmail account password, how do you change it on your Hero, Moment, Nexus One or other Android phone?

Google has made it simple!  First, log into Gmail, click 'Settings', then 'Accounts' tab, then 'Google Account Settings' at the bottom of that page to change your password.  After you change your password for your Google accounts, you will get a notification on your Android phone alerting you that you need to change the password on your phone!  Just enter the password on the phone and the 'captcha' code, and your Android phone is now up to date with your new Google Accounts password!

No searching for hidden settings, digging through menus, just a simple click and fill in.

Nice work, Google!


You've got your new Moment or Hero, and now you want to know what apps work, what are the best, or what other customers think about the thousands of Android Applications?

We've created a new community just to talk about this in our Sprint Applications area!  Take a look at:

You'll find reviews, tips, and a place to talk about what works and doesn't work.


alostpacket on has written one of the most comprehensive and readable guides to applications on the Android platform.  He explains what threats there are, as well as what all those permission warnings are.

The first thing when understanding the security of your phone is to know  a little bit about what makes it tick.  Android is a 'lite' version of  Linux with most applications that you download from the market written  in Java.

The reason that this is important to know is that it means Android is  very unlikely to ever get a virus in the  traditional sense of 'virus.'  Part of  the reason why is because Linux is a fairly secure operating system that  protects various parts of itself from other parts.  For the more  technically inclined this is similar to how Windows has admin accounts  and limited user accounts.  Because of this protection, applications  downloaded from the market do not have access to anything by default.   You must grant them permission for each activity they want to perform  when they are installed.  This is a very important point which we will  address a bit later.

He's courteously given permission for us to reprint his work -- I've posted it at:

1 Comment

We're trying a new approach with the Hero forums - instead of having 4 or 5 subforums for bugs, tips, etc. we're keeping just one forum.  We're not seeing the volume of problems as we have with other phones (boring phone is boring) -- so if you want to post an issue, tip etc. we have the following suggestions:

1) For bugs, please put 'Bug' in the subject line.  Also tag the post with 'bug'.

2) For tips, please put 'ProTip' in the subject line.  Also tag the post with 'protip'

3) Put SarahKS, Will or wengla02 in the first few hundred characters if you want to be sure Sarah or myself see it.  We do read all the posts but with over 200 a day now, I skim using an RSS reader.  If you put the callout in the bottom of the post I may well miss it.

For overall Android and Marketplace questions, please use the parent community

When posting, if you get a 'Where Do you Want to Post' list of stuff, just type 'Hero' in the search box; it'll find the right forum.  Same if you want to post to the Android forum - just type Android.  It really works...


Lots of questions have been asked about when and how we'll be doing the 1.6 upgrade.  The official word today is:

Both HTC Hero and Samsung Moment are expected to be upgraded to Android 1.6 in the future.  Sprint and its handset partners will develop and distribute the upgrade when it has been fully tested and we’re confident that it provides the best experience for our customers.  Both new and existing Android device customers will be able to take advantage of this upgrade.  No release date is available at this time.

More information on Android 1.6 is available at  More information on software updates for Sprint phones is available at

No, that doesn't answer all the questions, but at least we know it's in the pipeline!  Stay tuned; as we find out more we'll post.

(mmm, donuts.  and cupcakes.  I'm hungry...)


“Open” Disclosure

Important Information about  this device’s “open” architecture.  This device is an “open” device.  What that means is that you are free to use it to access the Internet as you see fit.  You may go to websites you like and you may download or use applications or software that you choose.  Please take care to visit the websites of and download applications from trusted entities.  Sprint has no control over websites you visit or applications and software you download and Sprint’s policies do not apply to those websites or applications.  The websites you visit may place “cookies” or other files on your device when you visit them.  Downloaded applications may access, use or share information on your device, like your contacts or your location.  In most instances, Sprint is not able to help you troubleshoot issues that arise in connection with your use of non-Sprint applications (such as the ones you may select and download to your device).  Sprint also will not be able to provide you credits for applications or software that you download from sources other than Sprint. Sprint is not liable for the websites you visit or anything you download or cause to be downloaded to your device.  Damage related to websites visited or downloads to your device may not be covered by Sprint’s Service and Repair policy or your device insurance policy.

Privacy Alert

Important Privacy Alert from Sprint.  If you use a third party application, the application may collect your personal information or require Sprint to disclose your customer information, including location information (when applicable), to the application provider or some other third party. Sprint's policies do not apply to these third party applications. Check the application's terms of use and/or the application provider's policies for more information about how the application will collect, access, use or disclose your information.  Terms of use and other policies usually are available on the application provider's website. If you aren't comfortable with the application's policies, don't use it. If you have questions about Sprint's Privacy Policy, please visit and click on the "Your Privacy Rights" link.

(yes, the lawyers do run the world, why do you ask?)

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