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Adding unlocked iPhone IMEI to Sprint database


Adding unlocked iPhone IMEI to Sprint database

I have an iPhone 8 from Verizon that I would like to activate on my account but they don't show up in the sprint database when I put in the IMEI number.  How do I get the numbers into the Sprint Database? If I cannot add the phone to my Sprint account I will have to cancel my service.


 GSM: 850 900 1800



I also have an unlocked iPhone 6 from straight talk not in sprints system. How do I get it added?


Good morning @Justtaylor14. I am happy to help you get the iPhone 6 added to the system. I will need some information so I'll send you a private message requesting what I need. Also, I just want to let you know that the process can take 7-10 days.



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Same issue here, have 2 unlocked A1863 Iphone 8 and can not used them at Sprint.  


Hey sprinterer. Let me see what I can do for you. I'm going to private message you to get some additional info.

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I too would like some help activating an unlocked iphone 7 plus. Chat and in store were not helpful.

Good afternoon. What did they do? Did they check the IMEI for you?


QueenK Social Care 

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Yes. They did check. No one can explain why it cannot be added to sprint database. 


usually its due to either money still owed, still locked to another carrier or its an international version of the phone.


for what its worth devices usually take a couple days to get added to their database..its not a right then and there type of deal.

I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************

The reasons listed in Fireguy's message are correct. But let's look at it and see what we find. I'm going to send you a private message to get the IMEI. 





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Kudos and Accepted Solutions are welcomed and appreciated.

I might have this exact problem. I have an unlocked iPhone 6S (A1688). I purchased it from Apple Store overseas. When I check the IMEI on Sprint website it says “Sorry, but this phone can't be activated with Sprint service.”


How can I have my phone’s IMEI added to Sprint database?



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