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Can't activate iPhone 5

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Journeyman

Can't activate iPhone 5

I took my new iPhone 5 to the apple store today because the touch pad was acting erratic. They swapped out the old phone for a brand new one. Spent 2 hours at the store trying to get the phone activated. No luck. My sprint account thinks I have a Samsung epic phone. Anybody know what is going on? I spent another hour in the sprint store. They said it could take 2 days to fix this. Am I the only one having this problem?

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