cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot receive SMS on one of my 2 iphones

Highlighted
Journeyman

Cannot receive SMS on one of my 2 iphones

My wife and I both have iPhones. My iphone is working correctly. Her iphone can send texts but not receive them. This has been going on for a few days now.

Can I please get some help with this? Thanks

2 REPLIES 2

Re: Cannot receive SMS on one of my 2 iphones

Has your wife been able to receive text before? Does the person who sends her a text get any error message back saying the message wasnt sent or something like that?

Can she send a text to herself? And if so does she get her message. I know it will be an iMessage so she may get those. How about turning off iMessage and have her send her a text? Let me know how this goes and we may have to try other things.

Ray

Journeyman

Re: Cannot receive SMS on one of my 2 iphones

Yes - my wife has been able to receive texts before. It happened late last week. Just stopped working.

For a while any sent text was failing, now it sends, just cannot receive.

She can send herself a text, she doesn't receive - but it says sent.

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat