Hi Carleeta! The iPhone X is not Calling Plus capable.
I sure wish I would have been told I would not be able to receive text or be able to get on the internet while talking on the phone I would have stayed with Tmobile. Will I ever be able to?
Calling Plus is a WiFi calling service. Currently, it's only available on Android devices. We are working on rolling out Voice over LTE(VoLTE) service. When available in your area, if your iPhone X is updated to iOS 12.1.1 or newer, you'll have the same capabilities you did on T-Mobile as far as using simultaneous voice and data over the Sprint network.
Right. With VoLTE, you'll be able to do that with your iPhone X. iMessage does require data and if you're on a WiFi network those will come through. Once VoLTE is available in your area, you won't have this issue.
you might also check to make sure its turned on in your settings. in case its already in your area and within the phone its just not turned on.
regular texts should still come through just fine without VoLTE...they are sent/received using the voice side of things..imessages and or MMS messages however use data..so the VoLTE would be needed..or wifi during a call.
You're welcome! What city do you live in? I can see if it's live in your area yet!.
Thanks Carleeta! It's not live in your areas yet, but feel free to check back for an update!