cancel
Showing results for 
Search instead for 
Did you mean: 

How long does a change of ownership transfer usually take?

Highlighted
Journeyman

How long does a change of ownership transfer usually take?

 
1 REPLY 1
Highlighted

Hi Danielle! Excellent question.  

  • The person releasing the number has 5 days to complete online request before it expires.
  • The person accepting the number to their account/setting up a new account has 5 days to complete online request, after Releasor has completed their part, before the request expires.
  • Our internal team has 5 days to complete the transfer of the phone number and, if appropriate, the Monthly Installment/Lease, to the Acceptor's account.
  • Barring any issues that require additional time to resolve, the entire process can take up to 15 days

Hope this cleared things up. Let me know if you have any other questions about it!

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat