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Iphone 7 plus sim unlock request

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Journeyman

Iphone 7 plus sim unlock request

I have a iphone 7 plus that i purchased from my grandson.  Phone has been paid off for over a year...I have put in for a sim unlock as Sprint services do not work here where I am at....I was told it;'d take 2 days and it's been 4 now and still nothing

6 REPLIES 6
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Wizard

Good morning. I can help you with this. Whenever you requested for unlock, did you follow the tips in this link? SOLUTION: Sprint Hints for Successful Unlocks

 


QueenK Social Care 

Be Original, Not a Copy. 
Your opinion matters! So feel free to show someand accept the solution once the issue is fixed!
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yes i did and customer service tells me it's still locked to the network and the case is still open!

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When was the case put in?

 


QueenK Social Care 

Be Original, Not a Copy. 
Your opinion matters! So feel free to show someand accept the solution once the issue is fixed!
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this past wednesday

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was to be completed on the 12th is what the rep who did the order said

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I'm going to send you a PM now.

 


QueenK Social Care 

Be Original, Not a Copy. 
Your opinion matters! So feel free to show someand accept the solution once the issue is fixed!
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