Regardless of whether or not you know it is in your plann your phone company should be ready and willing to work with you. That is what you call good service. But apparently you have not lost your phone or you have enough money to buy one nstaight out if you have. But most of us can't and that is the reason why iphones as a whole suck. They don't do any differnt from a droid yet you are paying $500 if you lose it. It's ridiculous.
I've owned an Iphone I've lost that Iphone, would I purchase another one? nope, why would I purchase a phone with no theft coverage. Back to my HTC I go.
A misinformed representative is at fault. I don't work for Sprint, but I definitely have in the past corrected quite a few reps when they are misinforming customers right in my face. It just grinds my gears . I don't believe a well informed Sprint representative would just lie to your face about a product. Many stores like AT&T and Verizon and T-Mobile have reps that just don't know what the hell they are talking about. I blame the corporate training. Apple's warranties have never covered lost/stolen items.
I was bald faced LIED TO by the Sprint CORPORATE Store that Apple offered a three year warranty that covered theft/loss only to find out AFTER I renewed my contract with Sprint for two years and AFTER buying the warranty from APPLE that I was LIED to. 12 YEARS with Sprint, 12 and this is what they do to their customers KNOWING this is a HIGH THEFT item. I am sorry I bought this for my son, sorry I renewed my contract again. I say a LAWSUIT is what needs to happen. And I had the data coverage price jacked up to boot and the thank you I get from Sprint is a big screw me for being such a loyal customer. Worst criminal enterprise ever! I have had insurance on EVERY phone I ever purchased through Sprint. They should be charged with extortion and theft of services as far as I am concerned.
Well i just found out that "Find my Iphone" only works if the person who stole it does not power it off. The phone has to be on. I just got the Iphone for my son, and it was stolen at school,(his fault , did not lock locker during gym). I was always hesitant because Sprint doesnt provide insurance, but I just assumed none of the carriers did, now I find out that AT&T does provide Iphone insurance, yes the deductible is 199 but its better than paying 600 for a new phone. So i am having my son offer a reward at school, no questions asked, but if not I told him he has to wait till all my lines come up for renewal(6) and I can get out of Sprint contracts to go to AT&T for an Iphone.
I'm not following what Sprint had to do with your loss, but here's a hanky. Someone on here once said "back-up phone, back-up phone, back-up phone". It's true, always have a back-up plan (phone). Maybe it's your previous phone, a used one off Craigslist, or an inexpensive flip-phone. Life's full of losses, you have to learn how to deal with them when they come along; and they will.
Although it may not be a iPhone, you can easily find a decent used Sprint Android phone for $100-$200 on eBay or Craigslist to tide you over until your device renewal. Remember, even lost/misplaced insurance coverage may have a high deductible plus monthly fees. Sometimes self insurance and TLC are the cheaper way to go.
my iphone was stolen and now cry cry i dont cry cry have a phone cry cry at all!!!
i cant believe sprint would leave us high and dry like this cry cry
seriouslY??? i always buy all the insurance i wouldnt mind paying a higher deductible this is just wrong.
i am so disappointed with Sprint. i have been a Sprint customer for years. but i may be leaving just so we can get insurance on our phones.
hope that is worth it to them!
There are two amazing free apps that you can use to track your phone, lock your phone, and wipe your phone. It's called Fine My iPhone. Its free from the app store, you can track it online, and Apple can track it upon your request. There is another one that gives detailed information about where the phone has been, what towers it has connected to, what wifi networks it has connected to, it tracks calls etc. It's called TraceSaver. Also available on the App Store for free. And you can track it online. here is the information for both:
Find My iPhone:
Web Tracking - https://www.icloud.com/
Web Tracking - http://www.tracesaver.com