cancel
Showing results for 
Search instead for 
Did you mean: 

Lost or Stolen IPhones

Journeyman

Lost or Stolen IPhones

How many IPhone owners know that your Applecare will not cover your IPhone if lost or stolen? How many IPhone owners are aware that Sprint does not offer ANY coverage for lost or stolen phones?  How many of you are okay with paying full price for your IPhone again, if it is lost or stolen due to circumstances beyond your control???? How many of you have that extra cash lying around????

27 REPLIES
Master

Lost or Stolen IPhones

Although we can empathize with your concerns, it's important to understand that most if not all decisions regarding the "handling" of an iphone are set by Apple.  This is what makes Apple products unique. 

Tom

Journeyman

Lost or Stolen IPhones

Att&T offers insurance for iphone, including if it is lost or stolen, i mean of course there is  deductible but it is better than paying full price, i am suprised sprint does not offer it, I know att&t does cause i was with them breifily it is 6.99 a month for the insurance and 199.99 deductible

Journeyman

Lost or Stolen IPhones

I'm in the same boat.  Bought the Apple iphone for my son and 1 day later it was stolen!!  I wasn't completey informed that the "insurance" that I paid for (100.00) did not cover Lost/Stolen!  So I am left with no phone and to boot... You have to continue to pay the monthly charges otherwise Sprint charges an Early Termination!!  So frustrated!  I talked with friends that have Verizon and if their phones are Lost/Stolen they are given a discount on a second purchase/same line!  C'mon Sprint lets do the right thing here!!! 

Wizard

Re: Lost or Stolen IPhones

Tough luck, but it's crystal clear what's included within AppleCare (read link below).  Chalk it up as a life lesson.  You purchased an insurance contract but didn't bother to read the terms and conditions. I don't know what you get when you purchase AppleCare from Sprint, but if you buy it from Apple you are given a written document explaining what's covered.

http://store.apple.com/us/product/MD438LL/A#overview

Journeyman

Re: Lost or Stolen IPhones

And just ONE of the Primary reasons I don't own an Apple.

Wizard

Re: Lost or Stolen IPhones

What's your recommendation?  Where did you get your lost or replacement warranty?  SquareTrade, BestBuy, Asurion, homeowner's coverage or...?

How much is the monthly fee, what is the deductible (e.g., for a Galaxy SII or equal), can they substitute phone model/color/ or a refurb as replacement?

I'd love to know the available alternatives to cover a lost or stolen smartphone.

Journeyman

Re: Lost or Stolen IPhones

I would just search for a phone from used electronics retailer. Get the iPhone 4 instead of the 4S or a smaller size to save some cash. Also, get the ESN and verify that it isn't a stolen iPhone.  Another option is to check to see if your homeowners insurance will cover your phone. If the policy does not cover a specific item, you can usually buy a rider that will cover the item.

Journeyman

Re: Lost or Stolen IPhones

There are two amazing free apps that you can use to track your phone, lock your phone, and wipe your phone. It's called Fine My iPhone. Its free from the app store, you can track it online, and Apple can track it upon your request. There is another one that gives detailed information about where the phone has been, what towers it has connected to, what wifi networks it has connected to, it tracks calls etc. It's called TraceSaver. Also available on the App Store for free. And you can track it online. here is the information for both:

Find My iPhone:

iTunes - http://itunes.apple.com/us/app/find-my-iphone/id376101648?mt=8

Web Tracking - https://www.icloud.com/

TraceSaver:

iTunes - http://itunes.apple.com/mu/app/tracesaver/id432315830?mt=8


Web Tracking - http://www.tracesaver.com

Journeyman

Re: Lost or Stolen IPhones

my iphone was stolen and now cry cry i dont cry cry have a phone cry cry at all!!!

i cant believe sprint would leave us high and dry like this cry cry

seriouslY??? i always buy all the insurance i wouldnt mind paying a higher deductible this is just wrong.

i am so disappointed with Sprint. i have been a Sprint customer for years. but i may be leaving just so we can get insurance on our phones.

hope that is worth it to them!

Community News

Having trouble posting or viewing your Private Messages? We made an update to the Community registration process which requires you to validate your email, click here to read more about it.