I cannot send mms over our Wifi connection. iMessage works and I have very limited Sprint service where I am. I have an iPhone 7 with the most current updates. Any suggestions?
Hi! Is this occurring with multiple contacts? Do you receive any error message? Is this occurring in multiple locations? Did you recently installed any apps related to MMS? Sine when you are experiencing this issue?
Yes, it is occuring with all contacts at all locations. It was sending if I had good cell coverage but even last night I could not send a picture over LTE or Wifi at my home. I have not installed any apps recently and this has been happening for about 6 months.
Make sure you're not sending the MMS to a phone number starting with 1, it must be 10 digits. Are you using a third party app by any chance?
Let's take a closer look into this. I will need to access your account so I can make sure that everything is set up correctly in our end.
I've sent you a private message, please check your inbox.