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Mailbox not valid error message

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Journeyman

Mailbox not valid error message

When I try to set up my voicemail, I am getting a mailbox not valid error message.  Has anyone else encountered this?  Also, I am not getting any prompts when I try to access voicemail.

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Sprint Product Ambassador

Other customers have reported this and found that contacting Customer Care solved the problem.  You can find that info at http://sprint.com/contactus

Product Ambassador, long time Sprint employee

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Sprint Product Ambassador

Other customers have reported this and found that contacting Customer Care solved the problem.  You can find that info at http://sprint.com/contactus

Product Ambassador, long time Sprint employee

View solution in original post

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Journeyman

I contacted Customer Care and they had the problem fixed within 20 minutes.

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