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PLEASE HELP I LOCK MA SELF OUT MA IPHONE

Journeyman

PLEASE HELP I LOCK MA SELF OUT MA IPHONE

hey i need help reseting ma iphone four i lock my self out and dont know how to fix it can i please have help

6 REPLIES
Wizard

Re: PLEASE HELP I LOCK MA SELF OUT MA IPHONE

If you forgot your iPhone passcode you can bypass the lock screen completely and reset the passcode by using iPhone recovery mode.

Warning: This will require you to restore your iPhone or iPod touch, this means you’ll lose all data on the device and be back to factory settings.

Bypass & Reset the iPhone Passcode

  1. Disconnect the USB cable from the iPhone, leave the other end connected to your Mac/PC
  2. Launch iTunes
  3. Press and hold the Home and Power button on the top of the iPhone to turn off the device
  4. Press and continue to hold the Home button while you reconnect the USB cable to your iPhone, this will cause the iPhone to turn on
  5. Continue to hold the Home button until an alert message in iTunes appears that an iPhone in recovery mode has been detected

iphone recover mode detected

Now that the iPhone is in recovery mode, you must restore the device:

  • From iTunes, look under the “Summary” tab
  • Click on the “Restore” button within iTunes

This will wipe all files, settings, and apps from the iPhone, including the passcode. When the restore is finished, the iPhone will be at the factory settings. At this point you can choose to start from scratch or to restore the iPhone from a backup.

This tip came from an iPhone repair shop, where it’s common for people to bring in a phone for fixing and then forget to provide the passcode.

Journeyman

Re: PLEASE HELP I LOCK MA SELF OUT MA IPHONE

If you mean your lock screen passcode, you will have to restore your device. If the Find My iPhone feature is enabled,you will not be able to reset it without disabling it first, and since you forgot iPhone passcode, there is nothing we or anyone else can do for you. If you're referring to the iCloud activation lock, there is nothing that we or anyone can do for you except tell you to try to remember your passcode.

Journeyman

Re: PLEASE HELP I LOCK MA SELF OUT MA IPHONE

Here are steps on how to solve forgot iPhone passcode:

Hold the power and home button until the screen goes black. Then release the power button and continue to hold the home button for 10 seconds.The device will remain powered off.


Then connect iPhone to iTunes. iTunes will recognize the iPhone in DFU mode and ask if you would like to restore.

Master

Re: PLEASE HELP I LOCK MA SELF OUT MA IPHONE

jerrywhite928 Thank you for posting in the community! Your advice and commitment to help others is admirable! Happy Connecting! David Sprint Social Care
Journeyman

Re: PLEASE HELP I LOCK MA SELF OUT MA IPHONE

If you forgot your Passcode, the advice given here is perfect.

If you forgot your iCloud password, there's nothing, and I repeat nothing, that anyone, including Sprint or Apple, can do to recover that password, except here:

Apple - My Apple ID

They will not provide you with answers to your hint questions. They will not listen to your story and give you your Apple ID.

Master

Re: PLEASE HELP I LOCK MA SELF OUT MA IPHONE

LeftCoastMan

Thank you for sharing this helpful information. Please let us know if you ever need assistance. We're here for you.

Desiree
Sprint Social Care
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