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Poor reception with Apple IPhone4

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Journeyman

Poor reception with Apple IPhone4

Has anyone encountered this problem? When i want to make a call or receive a call, i have to go outside and down the driveway to be able to continue the call. If not, the call breaks up and it is VERY annoying.  IF it is raining or snowing i will not make calls and hope no one calls me because i don't want to go out in bad weather. I have Apple IPhone 4S. My daughter has an Apple phone also and has the same problem. I have had cheap pre paid phones that are better than that, never had this problem with them.

3 REPLIES 3
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Mystery51,

Oh no! We can take a look into this for you, can I have your zipcode and any cross streets you would like to give me today?

Thank you,

George M.

Sprint Social Care Team

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Journeyman

My zip code is 10974  My street is off of Rt. 17 or also known as Orange turnpike.

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Mystery51,

Thank you for providing that information. Which service are you having an issue with? Voice, sms or data

Thank you,

George M.

Sprint Social Care Team

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