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Sprint iPhone 5 call problems.

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Journeyman

Sprint iPhone 5 call problems.

I can do anything on the phone except for call or receive calls.

my location is humble texas 77338

We have 2 other iphones currently with us and none of which are having problems just my iPhone

3 REPLIES 3
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Wizard

Thanks for brining up service concerns in Humble, TX.  I've taken a look at the area with our network tools and there's currently a tower down at Humble Huffman Rd near Maplebrook Elementary school.  Network teams are engaged and plan on having service restored by the weekend.  Can you provide cross streets and a zipcode and I'll take a look at the area in conjunction with our service towers.

*Darryl

Sprint Social Care

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Journeyman

im located in by 1960 and aldine westfield 77338

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Wizard

I apologize for the delayed response. I've checked in between Farm to Market 1960 & Aldine Westfield, along Cypress Creek Parkway and did not find any alerts on the surrounding towers.  Can you verify if you are still having difficulties?  You may be affected by the towers further East by Atascocita.

*Darryl

Sprint Social Care

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