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Sprint transferred me to Apple, which was closed?

Journeyman

Sprint transferred me to Apple, which was closed?

Can't activate my new iPhone, so I called Sprint.  After the expected 20 minute wait time, I spoke to a nice guy who tried to help, but to no avail.  He then said, "let me get Apple on the line to figure this out."  Of course, I thought he'd stay on too, but I went into an automated call where they asked for my phone's serial number,"created a case" and then told me to call back during business hours.  Very frustrating.

2 REPLIES 2
Sprint Product Ambassador

Sprint transferred me to Apple, which was closed?

Hello,

Do you still need assistance in activating your iPhone?

Thanks,

Blue

Disclaimer: I am NOT employed by Sprint, so If my reply helped or answered your question, PLEASE mark it as solved.
Journeyman

Sprint transferred me to Apple, which was closed?

im having the same problem. trying to activate the phone they walk me through all the same steps and still nothing! how frustrating!

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