cancel
Showing results for 
Search instead for 
Did you mean: 

Switching from Project Fi to Sprint - IMEI invalid (went to store but no help)

Highlighted
Journeyman

Switching from Project Fi to Sprint - IMEI invalid (went to store but no help)

https://community.sprint.com/t5/Problem-Solvers-Archive/Switching-from-Project-Fi-to-Spint-but-phone...

Hi Team,

I went to two sprint stores as one store directed to other.

Background of the issue is, I would like to change my sprint number (current iPhone ) to my Google Fi Motorola X4 phone which I newly bought. But when I visited the store after an hour of waiting they said, my IMEI number is coming as an issue with ownership and now I can't use my iphone which got cracked and not the new Motorola X4.
I have pasted the link to the similar issue in the community which got resolved by adding IMEI to the database but that post got locked, so opened a new topic.

 

Please help!

Thanks,

Lohith

1 REPLY 1
Highlighted
Journeyman

Have you contacted Google Fi?

***********************************************************************

Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat