So I bought my wife a nice shiny iPhone 4s, however now it will not allow her to receive voicemail or send texts while on the Airave. If she unplugs the airrave, her phone works fine, including getting coverage. If we do that, then my Evo4g won't work. We are in a rock and a hard place, and both need our phones for work. No one at sprint seems to know what the issue is. I've been a customer for over 13 years, but I can't keep doing this. Someone please respond with a fix, or I have to leave.
Sorry to hear about your problem, but my Airvana Airave is working great with my 4S.. Maybe sprint will send you a replacement.. Did you make sure to check the settings to make sure your like was not blocked from the Airave? Good luck..
It just started a couple of days ago. Sprint acknowledges it as a known issue, but is asking me to just have my wife not use text messages or get her voicemail while at home. This is not what I pay for.
Hey man i just upgraded to the iphone 4 from a Motorola Photon. Ever since i for Airave i get really good signal but im having the problems like your wife. except i can call and browse the web. as soon as i step out of my house i get all the text messages that were sent to me while i was home!!
Greetings....we have a lake home where the Airvana is a necessity. Without it no signal. With internet down, no signal. No power, no signal. So, with the purchase of the iPhone 4S, I could hardly wait to see what happens. Could I do without the Airave or would it be business as usual. Well, I turned the device off and "Houston, we have liftoff!". I was able to text, receive/send calls and surf WITHOUT the Airave. I still need to keep it because other family members DON'T have the iPhone4S. Very happy customer.
I have owned the airave for a while now and not until recently did I have any problems, I have to get a replacement on the EVO 4g and with the first one I had no issues with the airave, but with the replacement my messaging would not work within range of the airave. Once out of range the the messaging worked fine. I talked to sprint and together we got it straightened out and they reset on their end the airave. The messaging worked fine. Now several days later my iphone arrived and SAME issue but this time they did't reset the airave they had my just unplug and and plug it back in after 15 secs or so, that solved the issue completely..Later I talked to a local tech and he told me the airave is a really good tool but each time a new phone is introduced in the airaves range, the airave has to be tweeked in one way or the other. My only beef about the airave is that if I am on the phone in the house and walk out to garage and just about to my car i get disconnected...cus I stepped out of range of the airave..lol..I always seem to forget that until the call is dropped.
OK, So i called sprint and i finally got the problem solved!! For those who are iphone owners and have AIRAVE, and have poor recepion do the following: Make sure your phone has the '3G' Logo. Then go to your dial pad and dial (*99) it will then say " you are now within AIRAVE Coverage) and problem solved. I have had the evo, photon and now the iphone and i always thought the problem was the company and phone, but it was a matter of connecting my phone to AIRAVE! I hope this helps you!
We had this same experience - an Airave to produce usable reception in the house and three non-smart phones that connected perfectly through it. Last night we brought home two new smart phones - an iPhone and Samsung Epic (Galaxy?). Both new phones could make calls, connect to the web, and receive texts, but neither could send a text - they would always fail.
We power cycled the Airave, tried all the recommendations from the store, and all the things we found on this forum with no change in the problem. Today I looked at the trouble-shooting section of the Airave manual, and saw that the order of powering up the devices can solve some connectivity issues. Here's what I did:
1) Disconnected power cables from Airave, DSL modem, and router.
2) Disconnected all ethernet, GPS, and phone cables from modem and Airave (left router cables alone).
3) Waited 15 minutes (don't know if this was necessary?).
4) Connected all ethernet, GPS, and phone cables to Airave and modem, but NO power cables yet.
5) Connected power cable to Airave ONLY.
6) Waited 5 minutes (manual said wait 4).
7) Connected power cables to modem and router.
8) Waited for all Airave and modem lights to go solid green.
After this, power-cycled my non-smart phone and it still worked fine through the Airave. Then power-cycled the iPhone and it can now send as well as receive texts! The iPhone still makes calls through the Airave and connects to the web. Can't test the Samsung because it left town before we tried this. Hope this might help some other user.
I also have airave, and had the exact same problem, I found somewhere in my search for an answer a tip that worked, dial *99 and call and then u hear "you are now in airave coverage" since then all in good in my home with my iphone 4s~!