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iphone 5 "searching" for service after update to ios 7

Journeyman

iphone 5 "searching" for service after update to ios 7

I updated my phone to the ios 7 last night and now I can not make or receive any calls.  Texting is working.  How can I fix this?

5 REPLIES
Wizard

Re: iphone 5 "searching" for service after update to ios 7

tcpazani,

Thank you for your post. I am sorry for the delay in response. Are you still having issues with your phone? I can help.

Thank you

*Stephanie

Sprint Social Care Team

Journeyman

Re: iphone 5 "searching" for service after update to ios 7

I am having the same issue. Can you please elaborate on what would fix this issue?

GrandMaster

Re: iphone 5 "searching" for service after update to ios 7

current work around is to pull up the dial pad..type in ##clear# then hit call..tap ok at the resetting subscriber settings prompt..let the phone cycle and do its thing..once you see the 3G or 4G logo at the top try your data out again and post what you see.

*********************************************************
I like many others come onto this site for assistance and to help others where we can when we can. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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GrandMaster

Re: iphone 5 "searching" for service after update to ios 7

then again it could always boil down to a network issue as well..so for giggles post the closest cross streets and zip to where youre having the issue with data or reception so it can be ruled out.

*********************************************************
I like many others come onto this site for assistance and to help others where we can when we can. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

Re: iphone 5 "searching" for service after update to ios 7

I have the iphone 4s and I am also having the same problem. I talked to customer service and they assisted me and got it working once however, two hours later I had the same problem.