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no longer able to get new emails (Hotmail only) on my Sprint iPhone 4S

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Journeyman

no longer able to get new emails (Hotmail only) on my Sprint iPhone 4S

On my Sprint iPhone 4S, when I try to access Hotmail, The phone displays this Message:

"Cannot get Mail

Server Error

Contact your server Administrator

I have not been able to get new eMails in my Hotmail account, on my iPhone 4S, since 6/14.

Is this a Sprint issue, or an msn/Hotmail issue?

Whom do I contact? How do I fix?

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1 REPLY 1
Master

Re: no longer able to get new emails (Hotmail only) on my Sprint iPhone 4S

I apologize for the issue. Can you access web on your phone through Sprint Network(3G).If no, I would suggest you to power off  and on after a min, turn off Wi-Fi and update data profile(go to phone dial pad, Dial ##873283# press the call button-update profile) try to access Hotmail. If you still cannot access Hotmail, I would suggest you to delete Hotmail account and add back the email account. Try to get emails. Let me know.

Abe

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