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APPLE IPHONE 8 plus activation error

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10 REPLIES 10
Sprint Social Care S.M.A.R.T. Agent

Re: APPLE IPHONE 8 plus activation error

Howdy Bhanupsh. I'll be more than happy to look into this for you. Are you trying to activate this phone on a new Sprint account, or an existing account? Was this device used on a different carrier's network? If so which one?  

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: APPLE IPHONE 8 plus activation error

Sir I brought this device in india from a person first the phone is working fine after restoring sim activation failed i m not having any sprint sim help to unlock my career lock in this device
Journeyman

Re: APPLE IPHONE 8 plus activation error

I use reliance jio in india it was working fine but after restoring the sim activaton lock found
Journeyman

Re: APPLE IPHONE 8 plus activation error

Sir please unlock my career lock in this device
Journeyman

Re: APPLE IPHONE 8 plus activation error

Sir carrier lock found on my iphone how to unlock it
Sprint Social Care S.M.A.R.T. Agent

Re: APPLE IPHONE 8 plus activation error

Alrighty. To make sure I understand: 

- The phone was purchased in India. Was this at a store or online? 

- The phone was working on jio, but after an update, it is now sim locked, correct? 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: APPLE IPHONE 8 plus activation error

Yes you are correct the phone is purchased from a person on olx firstly sim was working but now its not working i asked from apple care so they said that this phone is carrer locked by sprint us you need to contact sprint and they will unlock your iphone .
Journeyman

Re: APPLE IPHONE 8 plus activation error

 
Sprint Social Care S.M.A.R.T. Agent

Re: APPLE IPHONE 8 plus activation error

Send me a PM with the IMEI of the phone in question.





"Is your name Wi-Fi? Because I'm feeling a connection."
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Journeyman

Re: APPLE IPHONE 8 plus activation error

I am also having a problem activating my iPhone on my sprint network 

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