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Get help for Apple Watch Series 3 Enablement Error

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Community Manager

Get help for Apple Watch Series 3 Enablement Error

If you are encountering an Enablement Error message when attempting to activate your Apple Watch Series 3, please take a look at these troubleshooting steps. 

  • Disable Google Voice for your Sprint phone.
    • Unfortunately, Google Voice is not compatible with the Apple Watch
  • Disable Selective Call Blocking in the Preferences tab of you Sprint.com account
  • Remove Unlimited International Data Roaming ($4/mo) add-on from your Sprint phone number.
    • Apple Watch does not support LTE data roaming or International Roaming

If you have checked each of these areas and are still experiencing the error, please post here and an agent will help you.

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


516 REPLIES 516
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Journeyman

I’m still getting the error is it because I’m on the unlimited plan and it includes roaming and international 

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ElizabethBJ.  Thanks for bringing this up to our attention! We'd like to take a closer look at this. Please check your inbox, I've sent you a private message.


Joel
Sprint Social Care
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Journeyman

Still looking for help with this issue. @Sprint_Carlos will you still be able to help me?

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Hello Vulpixx! We have replied to your latest message. Please check it out.


Jeffrey
Sprint Social Care
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Journeyman

I am still getting the error and have a bundled unlimited plan I was unable to remove international roaming.  @seawolf

 

 

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Journeyman

 
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Journeyman

 
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Sprint Employee

Sorry to read you are still having trouble Missjohnson44. We sent you a Private Message, please reply to it at your earliest convenience.


Juan
Sprint Social Care
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Journeyman

I cannot get my watch activated after experiencing the same prO lens. I’ve went thru all the steps and still no cellular

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Journeyman

I cannot get my watch activated after experiencing the same problens. I’ve went thru all the steps and still no cellular

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Journeyman

i have tried all of these workarounds and still the same issue. i have spent countless amoutn of hours on the phone with sprint and apple

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