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Get help for Apple Watch Series 3 Enablement Error

Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

I really don't know what happened but my watch finally works!!! I tried it again this morning and was able to add the cellular plan 🙂  I was playing around with my phone and held down the control panel screen and turned off cellular data, then turned it on again.  Although I had turned on cellular data under settings, doing it thru the control panel seemed to do something because it worked.  I could be wrong, but it's worth a try 🙂  good luck everyone!

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Sprint Social Care

Re: Get help for Apple Watch Series 3 Enablement Error

Good morning guys! I'll be reaching out to each of you via private message so that we can review your issues.


Jeffrey
Sprint Social Care
Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

Please help. I’m getting the same message. This is so frustrating and such a waste of time. Nobody has been able to help!

Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

Hey I had the same issue I talked to sprint for days to the point they told me to return my watch to where I got it which was BS! They said my MEID # didn’t match anything well I played with the settings did a “reset all settings” and turned  all my roaming settings off and connected it from a distance and it worked I don’t know if being away from it worked but I was in the other room good luck!

Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

Hi goldengirl530. Let me take a deeper look into this matter, I just sent you a Private Message, please reply to it at your earliest convenience.

 


Palmira
Sprint Social Care
Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

I have followed all steps to try to fix this problem. From google voice, to disabling selective call block. And I continue to get the same error message. "Enablement Error". I actually went to a corporate store yesterday for 2 1/2 hours. I had an apple tech on the phone, and made the store manager call Customer Care, because I was sick and tired of being bounced around. After 3 store visits, 17 reps and yesterday experience, enough is enough!!!!!!!

Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

I bought my Apple watch 3 about 2 days ago now and i have not stopped trying to connect the cellular part of the watch and have spoken t several people and never getting the issue solved . i have also tried the methods suggested above. please help me 😞
Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

I followed the troubleshooting steps, been to the Sprint Store and spoke to Apple support with no resolution.  Still unable to use cellular with my watch

Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

I’ve tried these methods and calls and talked to at least 7 sprint reps n 2 Apple customer service reps with no solution this has been by far my worst experience with customer service. I think it’s ridiculous that no one seems to know how to fix this issue, I’m wondering why and how some people still have jobs 

Sprint Social Care

Re: Get help for Apple Watch Series 3 Enablement Error

Good morning guys! If you are still having issues, please send me a private message with your phone number of your iPhone and the IMEI of your watch.


Jeffrey
Sprint Social Care
Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

Ok I just sent you a private message with the information you were asking for. Hopefully you can fix my issue

Journeyman

Re: Get help for Apple Watch Series 3 Enablement Error

Thanks Spontain201 We will continue assisting you in the Private Thread.

 

 


Palmira
Sprint Social Care
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