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Inconsistent Group Messaging (iPhone 7)

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Journeyman

Inconsistent Group Messaging (iPhone 7)

I can't send nor am I receiving group texts on my iPhone 7.  how can I fix this problem?

4 REPLIES 4
Sprint Social Care S.M.A.R.T. Agent

Re: Inconsistent Group Messaging (iPhone 7)

Hi There,

In your group messages, are you having trouble getting text from other iphone users? Android? All? 

Journeyman

Re: Inconsistent Group Messaging (iPhone 7)

the group msg has one apple phone and one android phone.  

Also I took a look at my settings.  I have made no changes to my settings.  I did notice that my cellular data was turned off.  I turned it back on and I received the group messages that were sent.  I am curious if the latest update to my phone 12.2 changed how that value is being used.   

Sprint Social Care S.M.A.R.T. Agent

Re: Inconsistent Group Messaging (iPhone 7)

It's possible, but it is also depending on how your messages are being sent. If you are getting imessage or a large picture download, sometimes needs data, but glad you are getting your group messages now! 

GrandMaster

Re: Inconsistent Group Messaging (iPhone 7)

for what its worth group texts, pic mail and overly large texts need data in order to be sent/received. the fact that your mobile data was turned off makes sense on why you werent receiving any of them.

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