Hi, good day. I bought a 2nd hand iPhone on Ebay. Based on the description, it's Unlocked and Certified Pre-owned. But when it arrived and put my sim card on the iPhone, it says Sim is invalid. I have tried checking on the internet the Model Number, it's from Sprint. I tried messaging Ebay and Paypal but they said it's not covered by moneyback guarantee. I hope you will be able to help me atleast unlock the phone 😞 It's my hardearned money.
That's not good TimogMorato. I'll be more than happy to look into this device for you. I sent you a PM so I can gather a smidge of info.
Also, here's an article regrading the unlock process: SOLUTION: Sprint Hints for Successful Unlocks
if they were advertising it as unlocked and its NOT unlocked that would be false advertising...contact ebay directly on this one. especially if you have a screen shot of how they were advertising it..
I contacted Ebay and they said it’s not covered by Money Back guarantee. I also contacted Paypal, they didn’t help me too.
this is a big reason im not a huge fan of purchasing devices off ebay...you see this exact thing happen a LOT.
if at all possible for anyone reading this..if you can meet the person at a Sprint store the staff can check to see if its unlocked etc.
if not its basically 50/50 that it wont be unlocked.